How to build trust with customers during and after a storm | DataCapable posted on the topic | LinkedIn
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How to build trust with customers during and after a storm | DataCapable posted on the topic | LinkedIn
What separates a utility that gets it right from one that doesn’t, especially after the storm?It comes down to trust. And trust is built before, during, and after the storm. Pre-storm: Set the tone early. Share shelter info, emergency updates, and preparation tips that show your customers you’re already thinking ahead. During the storm ...
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