Objective: ITIL Service Asset and Configuration Management aims to maintain information about Configuration Items (CIs) required to deliver an IT service, including their relationships. Part of: Service Transition. Process Owner: Configuration Manager.

SACM process • Tools to be used to identify, record, manage and report on configuration items within the CMS • Timescales for the establishment of an effective process • Roles and...

Feb 26, 2018 · Below are the objectives and description of those sub-processes, followed by a diagram illustrating the SACM Process FLow: A well-managed Service Asset and Configuration Management Process requires thorough planning and proper management, for the operation of the SACM process to work.

This guide provides information for setting up and configuring the Service Asset and Configuration Management (SACM) solution. This guide outlines the integration between HP Asset Manager, HP Universal CMDB, and HP Service Manager.

Provides a brief description of the Service Asset and Configuration Management (SACM) Solution and illustrates a typical deployment. Provides sample customer scenarios implementing the SACM Solution capabilities. This section demonstrates what you can achieve with this solution.

The Native SACM solution requires a CMS system to work with the SMA suite. The following diagram shows the architecture of integrating Native SACM with Classic UD/UCMDB. Using shared IdM in classic mode. Deploying Classic UD/UCMDB with the shared IdM brings the following benefits:

Apr 28, 2016 · Recommendations include establishing a ServiceNow data model, SACM roles and responsibilities, standardized asset lifecycle processes, a ServiceNow CMDB, and business service maps. An implementation plan is provided to address these areas in a phased approach.

This section addresses the process of Service Asset and Configuration Management (SACM) within IT Service Management. No organization can be fully efficient or effective unless it manages its assets well, particularly those assets that are vital to the running of the customer's or organization's business.

Jul 14, 2015 · SACM is the foundation for the success of many processes. Learn what three activities are needed to set it up: planning, identification and control.