Attract buyers, build loyalty, and manage customer relationships across the enterprise with CRM and customer experience (CX) solutions from SAP.

CRM stands for customer relationship management. With a CRM system, you can automate and integrate your customer data and customer facing-activities: sales, marketing, service, and e …

Improve service efficiency, accelerate time to resolution, and increase resilience with modern, scalable, cloud-native customer service software that connects to back-end and utilities …

Built-in comprehensive capabilities. Simplify operations on a unified commerce architecture with an extensive set of features for B2C, B2B, B2B2C, and other business models.

SAP Service Cloud is a customer relationship management (CRM) solution that offers AI tools to enhance customer service, including omnichannel service, agent experience, and case …

SAP Customer Relationship Management (SAP CRM) is a comprehensive solution for managing your customer relationships. It supports all customer-focused business areas, from marketing …

SAP Sales Cloud can help you identify actionable customer insights by centralizing critical data for a full view of each account. Embedded sales intelligence surfaces critical data automatically …

Create, process, and update marketing documents and master data, including approval processes. Deployed in the cloud, on premise, or side by side, SAP Business One, Web client …

CRM stands for customer relationship management. CRM software is technology that analyses and manages customer interactions and data throughout the customer lifecycle, thereby …

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