Calls to UPS customer service revealed all kinds of reasons it wasn't delivered. "Burned up in a California wildfire, fell off a truck, fell off a train. So many different stories," said Hulsey.

HAYWARD, Calif. -- A Hayward, California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including that it was destroyed in the Southern ...

ATLANTA, April 08, 2025--UPS (NYSE: UPS) is doubling down on its customer-first strategy by ... an exciting new service that makes it even easier for consumers around the world to buy online ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue ...