Karnataka has always been a step ahead of the curve. From pioneering India’s first global R&D center in the 1980s to powering today’s digital economy, the state has consistently been the stage where ...

“Across India GCCs, there are pools of talent, not just pools of data, that know more about a process than even the people who run it in the home market.” This insight shared at Zinnov Confluence, was ...

In late 2024, a global enterprise launched a promising AI pilot to rewire its customer support and back-office operations. The models worked well in controlled settings, showing faster response times ...