For years, the blueprint for setting up a Global Capability Center (GCC) in India followed a familiar route: start in Bengaluru, or Hyderabad, maybe consider Pune, or NCR. The logic was sound. These ...

In 2024, the U.S. Healthcare system spent nearly USD 5 Tn – and over USD 110 Bn of that went toward one critical but often overlooked function: Revenue Cycle Management (RCM). At first glance, this ...

In 2024, a global engineering firm integrated AI-driven learning modules into their R&D teams’ workflows, leading to a 20% reduction in product development cycles. Similarly, a leading GCC in the ...

As the U.S. Healthcare industry barrels toward the USD 6 Tn mark, a fundamental transformation is unfolding beneath the surface – one that could determine which Healthcare Providers thrive and which ...

“If you’re only hiring from metros, you’re missing the bigger picture – Tier-II cities and its talent.” That’s the quiet truth echoing across boardrooms – and it’s getting louder. For decades, India’s ...

In the last 2 years, India has seen over 110 new GCCs set up, bringing the total number of GCCs in the country to 1,600, collectively employing more than 1.66 Mn professionals. This growth has come at ...

These Mid-market GCCs aren’t scaled-down replicas of larger centers. They’re fast, focused, and increasingly central to global strategy—taking on transformation mandates, anchoring product roles, and ...

Change drives business. But no shift has been as dramatic as India’s stunning takeover of operational power. What began as a cost-saving strategy has evolved into a competitive necessity for ...

What does it take for a country to become indispensable to global business? Not just relevant. Not just efficient. But indispensable – so embedded in the world’s operational fabric that any pause in ...

For decades, Global Capability Centers (GCCs) in India have been viewed as operational arms of multinational corporations, focused on cost efficiency and execution. But today, the best GCCs are no ...

We’ve engaged deeply with more than 50 CXOs across industries in the UK and Europe, uncovering a common challenge – significant confusion surrounding global delivery models. Leaders frequently ...

A Global Capability Center (GCC) also known as a Captive Center/Global In-house Center (GIC) – is an offshore unit set up by a global enterprise to perform a wide range of strategic, technical, and ...