Following a raft of stores closures in 2024, Coresight Research predicts that closures will escalate this year, to approximately 15,000.

Wegmans has partnered with Uber Eats to offer delivery from stores in 5 states and D.C this month, with plans to add 3 states in February.

Happy Returns Hubs process millions of returns every month for hundreds of retailers — RTP went behind the scenes of the operation.

While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...