Here's why you shouldn't abandon the goal of putting video in as many huddle rooms as possible.

These eight strategies will help workers, managers, and organizations at large not only adjust to but optimize working from home.

UJET has found success in a better-than-acquired partnership with Google.

Cisco, Avaya, Genesys, and 8x8 have all paid big to acquire 'prediction companies.' Brent Kelly May 21, 2018 ...

The new offering integrates RingCentral’s UC suite with Avaya Aura, extending RingCentral across Avaya’s customer base. Avaya currently offers Avaya Cloud Office by RingCentral, Avaya’s exclusive ...

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Follow this guidance for protecting legacy investments while creating a long-term, sustainable plan for remote working.

Global enterprise communications organizations face big challenges around maximizing cost efficiencies, accessing new markets, and changing ...

Since 1980, “Fletch” has contributed to various roles in the Public Safety and Telecommunications industry. Initially, he served as a Police Dispatcher and Special Officer for several years in New ...

Lee Balaklaw, MD, MBA is president of Schooley Mitchell of Louisa, a franchisee of Schooley Mitchell. He is a business optimization consultant, and cost reduction specialist.

The latest news from Zoom, Theta Lake, Dialpad, Lifesize, and Uniphore ...

An award-winning editorial leader who has covered marketing and CX for the majority of her career, Ginger Conlon is currently thought leadership director at Genesys. Additionally, she is president of ...