IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

Staff at Queen Mary are able to download the Microsoft Office Suite free for PC and Mac OS X to up to 5 personal devices. This includes the latest versions of Microsoft Word, Excel, Powerpoint, ...

IT Services are planning to rollout the new Virtual Private Network (VPN) solution to all staff members of Queen Mary who use a Queen Mary Managed Windows 10 laptop. The solution will also be ...

The below steps explain how to access and change the default voicemail settings in MS Teams Ringcentral. To change voicemail greeting select ’Voicemail greeting’ and then ’Custom’ from the ‘Default’ ...

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...

Students and staff of QMUL will receive a central account. As a student you will get an IT user account once your offer has been accepted. Your QMUL username (e.g ...

A Risk Management framework has been created using the Queen Mary’s Risk Policy guide and the Management of Risk (MoR) best practice. The framework spans across the whole of IT Services, is owned by ...