Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

Rethinking design systems as evolving products, rather than fixed component libraries, can transform the way designers work.

Artificial Intelligence (AI) tools include many options that can reduce research time through the process of Rapid Research.

Political Design is the framework that determines what gets built, how it functions, and who benefits from it. It exists at the intersection of individual values, team dynamics, and industry ...

Discover how AI-powered interfaces can nudge users toward greener digital habits—without sacrificing UX—in this research-driven exploration of sustainable interaction ...

By leveraging behavior and anticipatory frameworks and principles, UX designers can create AI-driven solutions that are empathetic to the complexities of human ...

Design, Empathy, Interpretation: Toward Interpretive Design Research, by Ilpo Koskinen, explores the evolving field of interpretive design, focusing on empathic design research as practiced in ...

Vice President and Chief Technology Officer, Lifestyle Solutions at Flex discusses how advanced technologies are transforming user experiences, shaping product development, driving customer loyalty, ...

Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the ...

Trauma-informed user research methods drawn from the author's clinical experience provide strategies for ethically negotiating consent, redirecting trauma narratives, and ensuring participant and ...

This article offers a design solution for enhancing chronic pain communication that employs color, shapes, motion, and sound to include nuance and specificity. Specific descriptions of pain can result ...

By viewing the employee experience (EX) through a user experience research and design lens, companies can constantly gather meaningful data to learn and make ongoing, iterative improvements to ...