What is WhatsApp Business Voice? WhatsApp Business Voice enables businesses to make voice calls directly through the WhatsApp Business Platform. It extends the traditional text-based interaction on ...

Choosing the Right USSD Platform for your Business Choosing the right USSD backend platform is crucial because the consequences of a poor choice can be significant and multifaceted. While USSD’s ...

7 Reasons API's are benefiting Kenyan businesses API's at their core are necessary for companies that are gearing towards digital transformation. With the global market increasingly becoming dependent ...

Popular USSD Codes in Ghana *134*PIN# to recharge Airtime, *315# for MTN Free After 1 (MTN Nkomode) and *550# for MTN Free Call 6 months Offer (New Subscribers), are some of the most popular USSD ...

Enhancing Customer Support with Zendesk and Africa's Talking Integration via HelloDuty CTI Africa’s Talking Voice enables businesses to own local phone numbers, facilitating a closer connection with ...

The Future of Call Centers in Kenya: 5 Trends Shaping the Industry and What to Expect Welcome to the future of call centers in Kenya, where technology and customer experience converge to shape a ...