AI is everywhere in public sector conversations. But while the pilot projects keep piling up, few are turning into scaled ...

As we take a summer break, lets spend a moment to reflect on AI's rapid development and to plan for its thoughtful and ...

I had the opportunity to attend Medway Council’s Connect Day in May 2025, and the digital team showcased a transformative ...

This year our Summer reads have been chosen by members of the DL Advisory Board and our AI Expert Community. So wherever your summer plans take you, we hope you’ll find a moment ...

What if the most transformative workplace innovation wasn’t just about efficiency, but inclusion? Over a five-month pilot of Microsoft Copilot for M365 across a major UK government department, we ...

Like most law-enforcement organizations, Bedfordshire Police, in the UK, faces multiplying crime threats and limited ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

The potential of Artificial Intelligence (AI) and automated decision-making tools to create efficiency and drive pace is exciting.

The Digital Leaders “State of AI Report” synthesises findings from 23 AI surveys published in 2024. It represents nearly 40,000 respondents, to identify trends, insights, and actionable priorities for ...

These sophisticated, autonomous digital entities have already begun to reshape our lives, industries, and the way we interact with technology.

Written by Joanna Finlay, Consulting Manager in Financial Wellbeing, Inclusion & Vulnerability, Sopra Steria It has long been held that ‘ease’ is the foundation of good customer experience. The shift ...