The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

Cognigy, an artificial intelligence company from Germany, has secured a nearly $1 billion price tag in a sale to NiCE.

Former Cybereason Chief Operating Officer Emmy Linder is new CEO at malware detection and response firm Stairwell, succeeding ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

Operator: Good day, and welcome to the Bandwidth Inc. Second Quarter 2020 Earnings Conference Call. All participants will be in listen-only mode.

BAND stock has sold off by nearly 20%, despite Q2 beating estimates and raising full year guidance. Growth is set to ...

In a report released today, Michael Latimore from Northland Securities maintained a Buy rating on NICE, with a price target of $250.00. The company’s shares closed yesterday at $170.37. Take advantage ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

This morning, the California Privacy Protection Agency (“CPPA”) announced a $55,400 administrative fine on Washington-based data broker Accurate Append, Inc. for failing to register and pay an annual ...

Freshfields is advising U.S. software group NiCE on the acquisition of German AI startup Cognigy, while Hengeler Mueller guides the founders in the $955 million transaction.

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...