The death of a one-month-old baby may have been prevented if the NHS 111 algorithm had been more effective, according to a ...

Brits needing to phone the NHS 111 service have been warned of delays from a "major" computer outage due to a cyber attack that has reportedly left staff using pen and paper. A crucial system used ...

The NHS 111 helpline has been “overloaded” with people calling to check whether their rash could be monkeypox, a senior health official has said. A further 16 cases were identified in England ...

NHS 111 in major change offering millions brand-new lifeline after years of patient pleas NHS 111 will now offer mental health support to people of all ages in crisis. The move is part of the ...

NHS 111 is an online and phone service for patients who thing they need medical help right away. It directs people to the best place to go if they cannot contact their GP during the day or when it ...

Around 3.7 million calls to NHS 111 were dropped last year amid long waits to get through, according to new analysis. Almost one in five callers – or 18 per cent – gave up before speaking to ...

Staff handling the 111 calls will be able to organise face-to-face community support for patients or guide them to other services. Claire Murdoch, NHS England’s director for mental health, said ...

Artificial intelligence (AI) robots could be dealing with a third of all patient inquiries to the NHS 111 service within a couple of years, according to a leaked report. The report authors say ...

An NHS 111 service is experiencing "unprecedented" demand after bosses said it saw a 30% increase in calls from people in the East Midlands.

NHS 111 will now offer mental health support to people of all ages in crisis, including children. Health leaders welcomed the announcement but said NHS trusts “remain deeply concerned” about ...

NHS 111 call handlers thought girl, 11, who died 'from inhaling rat poison fumes' in flat was suffering with food poisoning in the hours before her death so didn't send an ambulance, family says ...

Staff handling the 111 calls will be able to organise face-to-face community support for patients or guide them to other services. Claire Murdoch, NHS England's director for mental health, said ...