Amazon ordered to pay out $1.5B to consumers
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The FTC said $1.5 billion will go into a fund to repay eligible subscribers, with the remaining $1 billion collected as a civil penalty. The settlement requires Amazon to add a "clear and conspicuous" option to decline Prime during checkout and to simplify the cancellation process.
The FTC alleges that some unsuspecting customers may have been pushed into a Prime membership they didn't know how to cancel.
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A jury will look at whether Amazon tricked customers into joining Prime — and made it hard to leave
Chun also ruled that two Amazon executives named as individual defendants — Neil Lindsay and Jamil Ghani — were so entwined with the Prime program that they will personally face liability if the jury sides with the FTC. A third, Russell Grandinetti, could also potentially face personal liability if the jury so decides.