News

New CEO. Fresh brand identity. While NiCE redefines itself around Agentic AI, what bets are the contact center industry ...
NiCE (Nasdaq: NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully ...
NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation HOBOKEN, N.J.
NiCE (Nasdaq: NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full ...
NiCE (Nasdaq: NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully ...
Departmental deal could nearly triple Bristolian outfit’s annual revenue, as CEO says growth is built on solid foundations ...
Route 101 Awarded Contract By Department for Work And Pensions To Transform UK Citizen Services, Powered By NiCE CXone Mpower ...
Customer engagement (About 75% of sales): Nice offers end-to-end SaaS solutions that help clients automate their customer ...
Cloud revenue rose 12% year on year to $527 million, led by the continued adoption of CXone Mpower, the industry's premier AI platform that's transforming customer experience at scale. We also ...
The company launched CXone Mpower Orchestrator on March 17, 2025, which it claims is the first solution to provide true end-to-end AI automation in customer service. This new offering is designed ...