By implementing AI and autonomous agents in Microsoft Dynamics 365 Customer Engagement businesses can transform how they ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

Transform customer engagement, enhance operational efficiency and service quality, with Microsoft Dynamics 365 Contact Center.

Industry veterans David Schlaegel and Justin Ramsey offer businesses a revolutionary platform to boost customer engagement ...

Gain insights from PTC Inc.'s Q3 2025 earnings call, highlighting 9.3% ARR growth, AI-driven strategies, & upbeat guidance upgrades.

Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...

Supercharging Marketing for the Wine Industry  SEATTLE, WA - - Bottle360, a leading DTC Software platform for the wine ...

In today’s competitive coffee industry, a shop’s performance hinges on more than premium beans or advanced equipment. Staff ...

Joyalukkas partners with Zoho Corporation for a digital transformation, implementing Zoho's Customer Experience Platform ...

Hy-Vee’s retail media network, RedMedia, has joined Rippl, a national consortium of regional grocers and convenience stores ...

Regional businesses across the state are rapidly advancing their customer retention strategies, with nearly 200 ...