By implementing AI and autonomous agents in Microsoft Dynamics 365 Customer Engagement businesses can transform how they ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

In this news, Joyalukkas partners with Zoho to unify global sales and service operations, enhancing customer experience ...

As President of ibex Digital, Michael Darwal will lead the company’s digital business.

EXL is a premium Genesys AppFoundry partner, bringing advanced data, AI, and domain expertise to the experience orchestration ...

Transform customer engagement, enhance operational efficiency and service quality, with Microsoft Dynamics 365 Contact Center.

Aurora Mobile Limited (NASDAQ: JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, today announced that its AI agent platform, ...

Discover how brands use conversational AI to enhance empathy, trust, and personalized support without losing the human touch ...

Supercharging Marketing for the Wine Industry  SEATTLE, WA - - Bottle360, a leading DTC Software platform for the wine ...

In today’s competitive coffee industry, a shop’s performance hinges on more than premium beans or advanced equipment. Staff ...

The platform combines voicebots and chatbots into a unified, multilingual solution on WhatsApp a familiar and widely ...

Q3 2025 Management View CEO Neil Barua highlighted strong execution in Q3, noting "9.3% constant currency ARR growth and 14% ...