One of its functionalities, DOCTOR, simulated a Rogerian psychotherapist, reflecting the patients’ words back to them. Although ELIZA had extremely limited capabilities and a completely non-human ...

Shopify has introduced its AI Store Builder, a tool that makes setting up online shops as simple as typing a few keywords. Announced at Shopify’s Editions event on 21 May 2025, this new feature ...

Chinese tech firms kicked off the month with notable AI model launches, including new releases from Alibaba Group Holding Ltd ...

As it did elsewhere, the metaverse eventually lost its luster in financial services. So, what happened? Is the metaverse dead ...

AI is changing the way Indians shop—optimising e-commerce operations and enhancing customer experiences. Experts highlight ...

India expects to join a fast-growing club of countries that have developed or are developing sovereign language models. Four ...

I moderated a panel discussion on how customer experience (CX) platforms improve customer engagement and interactions. To my ...

Union Minister Pralhad Joshi has directed e-commerce platforms to adhere to government guidelines on 'dark patterns' and conduct internal audits, or face action. The government has identified 13 ...

Tech giants are looking beyond chatbots to a world in which AI surfs the web for you. The technology may not be ready for it.