Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...
President Harry S. Truman’s “loyalty checks” began with an executive order declaring that “there shall be a loyalty ...
That limits the airline's ability to depend solely on conventional frequent flyer program models that work based on ...
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British Airways Reverses Catering Cuts and Adjusts Loyalty Program in Response to Customer FeedbackBritish Airways is reversing planned catering cuts and refining its new loyalty program, British Airways Club. The airline will restore full meal service and adjust tier points to address customer ...
Modern America Campgrounds, the largest RV park owner in the Northeast, today announced its release of an industry leading ...
Leading brands are discovering that modern loyalty programs - when executed strategically - can be a powerful lever for driving measurable revenue impact without relying on costly discounts.
For example, millennials are driven by personalization and convenience, and are more likely to appreciate digital touchpoints such as seamless online shopping, ...
Additionally, British Airways is partnering with a Michelin-starred Chef in Tom Kerridge to assist with its meal creation. As ...
New customers and those who previously funded a loan with Better on or after Jan. 1, 2019, are automatically enrolled in the ...
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