As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

A tour of facility improvements was scheduled for Wednesday, Jan. 8 but USPS postponed the tour the day before.

Photo by MDC photo, courtesy of Missouri Department of Conservation By Francis Skalicky Bird song is a well-known harbinger of spring, but in Missouri, a small frog known as the spring peeper begins ...

The Aiken County Historical Museum will begin its Winter Lecture Series at 3 p.m. Sunday, Feb. 2. The topic will be Remnants of the Winter Colony Era and will will ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

MA Virtual Reality (VR) provides the opportunity to explore and develop the application of VR technologies across filmmaking, visual effects (VFX), animation, games and immersive augmented reality (AR ...

VIRTUAL GIRL @ WORLD’S END will launch for Switch and PC via Steam on June 12 for 3,960 yen, publisher Bushiroad Games and developer HEADLOCK announced. It will support English, Japanese ...