A tour of facility improvements was scheduled for Wednesday, Jan. 8 but USPS postponed the tour the day before.

RingCentral has good growth prospects, especially in its call center division. This combined with a very depressed valuation will produce strong returns with minimal downside. See more here.

A concert titled A Night at the Copa, featuring the Brandywine Brass and Maureen Simpson, will be performed at 7 p.m. Friday, ...

Educating families on their rights and requiring school police to refrain from arresting students for misdemeanors are among ...

The Aiken County Historical Museum will begin its Winter Lecture Series at 3 p.m. Sunday, Feb. 2. The topic will be Remnants of the Winter Colony Era and will will ...

The program will feature Queen songs like “We Will Rock You,” “We Are the Champions,” “Under Pressure,” “Another One Bites ...

The fears of the University of Delaware community came to reality Thursday, following the jet disaster near Reagan National ...

The city has activated its Incident Management Team and the Emergency Operations Center will open ... about rescheduling to virtual visits or to another day. Anyone experiencing a life-threatening ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Photo by MDC photo, courtesy of Missouri Department of Conservation By Francis Skalicky Bird song is a well-known harbinger of spring, but in Missouri, a small frog known as the spring peeper begins ...