Invisible to the Customer, Essential to the Team: The Rise of ‘Background’ AI Agents in Support Most AI discussions in support circles still revolve around customer-facing bots — those busy ...

In-house teams are hopeful new technology will bring down their spending on outside counsel, but high hourly rates may remain sticky for some time to come.

SXSW launches first London festival with its eye fixed on AI There's a sea of lanyards flowing through Brick Lane.

ScanTech AI announces shipment of sixth Sentinel Fixed-Gantry CT system, enhancing security for nuclear facilities with AI technology.

Use Pictory's AI technology to transform your side hustle into a lucrative AI automation venture. Discover how to make money on YouTube using AI video makers and AI-generated content.

“Is AI allowing a law firm to do that fixed-fee work more profitably,” Estrada asked. “I think the answer is ‘Yes.’” ...

Google Search’s AI Overview previously gave confident but wrong answers for the simple search query “Is it 2025?”. This has now been fixed, and AI Overview gives the right answer. More ...

With AI being on the lips of almost every CEO, it makes some sort of poetic sense that the lips of every CEO may soon be AI. In a recent earnings call, Zoom CEO Eric Yuan, used his AI avatar to ...

Google released AI Mode in the U.S. a couple of days ago and Tom Critchlow and Patrick Stox noticed that Google prevented you from tracking referrer data from AI Mode. Well, that turned out to be ...

After the Klarna CEO’s AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using his avatar for initial comments.

Zoom CEO Eric Yuan as an avatar When Zoom CEO Eric Yuan opened the company's Q1 2026 earnings call by announcing he was using the company's new Custom Avatars feature to deliver his portion of the ...