Recognition underscores Keysight's market leadership, customer-centric innovation, and pioneering role in accelerating 6G technology validation through AI, digital twin testing, and spectrum ...

Australian flag carrier is investigating significant data theft of personal information for up to 6 million customers after a third-party platform used by its call centre was compromised ...

Xcel Energy, Colorado's largest electric utility, is under scrutiny after a state agency released reports detailing overall power outages and customer complaints.

An iconic sex symbol from the 1960s was spotted in Los Angeles decades after she shook up audiences with her moves and looks.

Click the banner below to learn how AI is improving customer experience in the cloud. Yezdani emphasizes the ability of modern contact center solutions to help companies set targets for contact center ...

Artificial intelligence communications provider IntelePeer raised $140 million in growth funding and debt financing on Thursday to help businesses automate call centers. The Florida-based company ...

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Here’s why AI might just put the customer first and how that shift can trigger profound changes throughout your entire organization.