The FTC says it can take as many as 32 separate clicks and 23 screens to fully cancel the service. Uber’s official response? On paper, Uber says canceling is simple.

Uber falsely claimed that users would save about $25 a month through the service and deceived users about how easy it was to cancel, the FTC said in the lawsuit filed in San Francisco.

Uber Technologies Inc. is introducing a cheaper pooled rides option and a price-lock pass for commuters, underscoring its focus on attracting more daily users as consumers confront rising costs.

Uber unveiled Price Lock Pass for $2.99 in February and it was initially available in a few US markets. The feature will now be available across several cities in the United States and expand ...

According to the FTC, Uber made it easy for subscribers to join Uber One, but much harder to cancel. "Users can be forced to navigate as many as 23 screens and take as many as 32 actions to cancel ...

The Federal Trade Commission sued ride-hailing giant Uber Monday, alleging “deceptive” billing and cancellation practices in its Uber One subscription service.

Uber and Lyft have said their drivers make over $30 an hour before expenses. But some rideshare drivers' pay is considerably lower than that — as little as $9 an hour, BI previously reported.

Uber Technologies Inc. is working on a new paid offering that would let commuters lock in prices for frequent rides ahead of time, rivaling a popular feature that Lyft Inc. launched five months ago.