and am supposedly the second-most cited researcher in the field (after the Japanese scholar Ikujiro Nonaka). So I should know whereof I speak when I say that knowledge management isn’t dead ...

Knowledge Management (KM) is a poor name for a powerful concept ... The second-order benefits of KM are far more significant and strategic and are mostly reaped by teams beyond the contact center.

Stephanie Barnes and Nick Milton have published an important new book on knowledge management, Designing a Successful KM ... Which of the four will be your strategic focus? In reality, companies may ...

Author Kathy Curley touches on the Top 10 myths about knowledge management in her upcoming book, A Pocket Manager ... Knowledge management is a “Field of Dreams” — just build it, and ...

After almost three decades as a lawyer (nearly two of which were spent specializing in knowledge management and innovation ... crowd attended the virtual Strategic Knowledge & Innovation Legal ...

Funk II to the newest graduates from the Army Knowledge Management Qualification Course ... "Whether you are a KMO in the field, an instructor in the schoolhouse, or a staff officer with KM ...

putting in place knowledge management systems can facilitate better, more informed decisions. In his book, Learning in Action: A Guide to Putting the Learning Organization to Work, author David ...

BIAL, Portugal’s leading pharmaceutical company, invests over 20 percent of its revenue in R&D to discover, develop and deliver innovative therapeutic solutions, but is also developing its knowledge ...

In April 2019, then Knowledge Management Qualification Course Chief ... to the place a commander gives guidance to key staff during tactical operations. “So now you’re armed with a set of ...