A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

In an announcement on Tuesday, the CRM giant said it is raising prices by an average of 6 percent for both the Enterprise and ...

CEOs and corporate leaders are warning AI will eliminate or disrupt people’s jobs, raising uncertainty and unemployment fears ...

The Army could add up to 20,000 more recruits to its Delayed Entry Program by Sept. 30, Chief of Staff Gen. Randy George said ...

To lead in the AI era, companies must design processes with AI at the center. The question isn’t “Does the tool work?” but ...

Marketing innovation is what healthcare needs, says UChicago Medicine CMO Andrew Chang. Read how he is infusing artificial ...

New research confirms costly copilot limitations, driving demand for governed, process-centric AI solutions that accelerate ...

The Palo Alto-based startup, which focuses on AI search for business, plans to use the funds to bolster its AI assistant ...

But in recent months, a new class of agents has arrived on the scene: ones built using large language models. Operator, an ...

AI coding tools like Bolt and Replit are disrupting the SaaS business model by lowering barriers to building custom software.

Gallup's latest research finds that the use of AI among US employees has nearly doubled over the past two years. In 2023, ...