A team led by Kung-Hsiang Huang, a Salesforce AI researcher, showed that using a new benchmark relying on synthetic data, LLM ...

Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM ...

In an announcement on Tuesday, the CRM giant said it is raising prices by an average of 6 percent for both the Enterprise and ...

CEOs and corporate leaders are warning AI will eliminate or disrupt people’s jobs, raising uncertainty and unemployment fears ...

Ben McPoland is excited about the growth opportunities in this section of the stock market, and has already been making moves ...

To lead in the AI era, companies must design processes with AI at the center. The question isn’t “Does the tool work?” but ...

AI agents are still performing poorly across emerging benchmarks, but reasoning models could be the ones to invest in.

Marketing innovation is what healthcare needs, says UChicago Medicine CMO Andrew Chang. Read how he is infusing artificial ...

New research confirms costly copilot limitations, driving demand for governed, process-centric AI solutions that accelerate ...

AI coding tools like Bolt and Replit are disrupting the SaaS business model by lowering barriers to building custom software.

Gallup's latest research finds that the use of AI among US employees has nearly doubled over the past two years. In 2023, ...

The company expanded its Microsoft Azure AI integrations and deployed Google’s Gemini models as it continued to forge agentic ...