The Social Security Administration is about to get a new commissioner, but that’s only the latest of a series of changes at ...

Logile survey reveals that 77% of store associates say poor scheduling and staffing decisions directly cost their stores ...

CPKF READ THE FULL CPKF RESEARCH REPORT Chesapeake Financial’s (OTC:CPKF) first quarter net earnings, excluding a one-time charge from repositioning its investment securities portfolio of $8.0 million ...

California is seeing a notable increase in strike activity across private and public sectors as affordability challenges rise ...

Roleplaying, analyzing leads, taking notes – not long ago, these were strictly human domains. But senior living operators are finding concrete uses for AI ...

In this episode of CIO Leadership Live, Sanjeev Gupta, Chief Information and Transformation Officer at HBF Health, shares insights into the organisation’s five-year end-to-end digital transformation ...

"But SSA employees are leading the turnaround by refocusing their work on frontline customer service, modernizing ... "A Ponzi scheme operates by taking money from new investors to pay current ...

In healthcare, patient trust often begins at the frontline ... employees secure access to key tools across locations and shifts, while simplifying management and keeping costs down. Whether it’s a ...

The Social Security Administration is taking "commonsense steps to transform how we serve the public - improving frontline customer service ... DOGE employees will be allowed access to data ...

Early generative AI adopters in customer service have seen a 40% increase in productivity, including a 14% increase per hour in customer care resolution ... Azure OpenAI Service to replace manual note ...

“Under President Trump’s leadership, the Social Security Administration is taking bold steps to transform how they serve the public — improving frontline customer service, modernizing their ...