Difficult customer interactions are taking a toll on frontline employees ... The survey – based on data from more than 21,000 employees in healthcare, food service, education, retail, transportation, ...

Q1 2025 Earnings Conference Call February 6, 2025 8:30 AM ETCompany ParticipantsChris Stoczko - Vice President ...

The difference between ordinary and extraordinary is that little extra.” — Jimmy Johnson, football player Last week, I started a series on using motivation as a risk management tool. Do you remember ...

“Although as a state agency we may never be able to pay at the high end of what the private sector does, we do want to take care of ... in August with employees at customer service centers ...

Senate confirmed Collins, a 58-year-old Iraq war veteran, as the new Department of Veterans Affairs secretary by a 77-23 vote ...

UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced that it was ranked number one in Time & Attendance in the 2025 Best in KLAS Awards ? Software and ...

U.S. Department of Veterans Affairs Secretary Doug Collins laid out his plans for the nation's largest integrated health ...

Yet, rather than eliminating jobs, companies across various industries are leveraging AI to enhance frontline workers’ roles, improving job quality and customer service ... employees’ capabilities.

Federal employees who resign can stop working and keep their pay and benefits until Sept. 30, the Trump administration said.

These exemptions include frontline health care positions, as well as support positions such as police, firefighters, maintenance and food service ... federal agency, is taking the offer off the table ...

“A lot of the front-line ... employees may take buyout offers by the Feb. 6 deadline. Arizona has 34,150 civilian federal employees, according to a 2024 report by the Congressional Research Service.