‘I was so excited’: Starbucks customer places order after learning about new policy. Then she sees her cup.
A woman went to Starbucks expecting a personalized message on her cup. Her disappointment sparked conversation about new ...
Business Insider1y
Starbucks' dome lids are infuriating baristas and embarrassing customers
In May, Starbucks' new CEO, Laxman Narasimhan, said the company needed to slash the number of lid-and-cup combinations, which currently stands at a whopping 1,500. If you see your local baristas ...
The Cool Down on MSN10d
Starbucks announces major change to its in-cafe services — here's how you can get free refills
"We want to offer customers a more sustainable choice every time they visit Starbucks." Starbucks announces major change to its in-cafe services — here's how you can get free refills first appeared on ...
Today4d
Starbucks baristas are complaining about cup-writing policy: ‘I do not have time for this’
Cup-writing, serving beverages in ceramic mugs for dine-in customers and bringing back the condiment bar are all part of Starbucks’ new CEO Brian Niccol’s plans to get the chain’s 40,000 ...
Business Insider13d
Starbucks' CEO is so psyched to bring back a coffee-shop staple that he talked about it 3 times on one call
Brian Niccol can't get enough of Starbucks ... ceramic mugs again. On the company's Tuesday earnings call, he brought up the mugs three times. "We reintroduced ceramic mugs and handwritten notes ...
Yahoo Finance14d
Starbucks is betting its future on ceramic mugs
Image: winhorse (Getty Images) The Starbucks ceramic mug hype is real – so much so, CEO Brian Niccol mentioned it three times during the company’s Jan. 28 earnings call. “We reintroduced ...