Deep under the waves off Australia’s northern coast sits a lost chapter of human history that might change our knowledge of ...

This would inevitably lead to irreversible consequences, including humanitarian and radiological, Russian Deputy Foreign Minister said ...

The Teen Center currently serves more than 300 Boston youths. Well, great job, everyone. Today's Wake Up Call comes from Catholic Charities Teen Center in Dorchester, which is undergoing ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

Oracle Corp. is in discussions with Indonesia’s government to establish a cloud services center in the country, people familiar with the matter said, as the US technology giant looks to expand ...

DUBLIN--(BUSINESS WIRE)--The "Indonesia Existing & Upcoming Data Center Portfolio" database has been added to ResearchAndMarkets.com's offering. Upcoming data center investments in Indonesia are ...