Your folks messed up, and if your boyfriend agrees to come to Thanksgiving, they should offer him a sincere apology—and not a “I’m sorry that ... start by telling them the consequences ...

People want to be heard, and don't jump over them. Let the person that you hurt have their say." Ingall said saying the word "sorry" may seem ... a bad apology can even make things worse.

NPR's Mary Louise Kelly talks with co-authors Marjorie Ingall and Susan McCarthy about their new book Sorry, Sorry, Sorry: The Case for Good Apologies. It is January ...

Hint: Following “I’m sorry” with “but” is never the way to go. When you rationalize your actions, you’re essentially passing the blame to another person. This sends the message that ...

A quick text can be a great way to show your partner you care and offer them some emotional support ... on the logistics of how to calm your boyfriend down through text or soothe your girlfriend ...