SSA’s new AI phone bot has been driving callers in circles. But before you go pulling your hair out here are some tips that ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

For millions of older Americans relying on an embattled Social Security system to cover their bills, another financial gut ...

There are a myriad of reasons why retirees look to build long-term portfolios that can sustain their spending goals in ...

For nearly 70 million Americans, Social Security benefits are a crucial financial resource. However, the complexity of the system means even small missteps can have serious consequ ...

It has been estimated that the Social Security trust funds will run dry in 2035, so it’s critical to begin saving for ...

More than 10,000 baby boomers are making the transition to becoming retirees on a daily basis in the U.S. alone. The massive ...

The apparent fact that the new Social Security commissioner, up until recently, had no idea what his job entailed does not ...