According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

E-commerce CRM helps you store and manage all your customer, sales, and support info in one place. No switching between apps.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

In this guide, we review some of the best social media management software of 2023 so you can decide which is best for your business. We also share which metrics to focus on when looking for a ...

Sprout Social, a provider of cloud-based social media management software, has acquired NewsWhip, a predictive media intelligence company, expanding its footprint in the predictive intelligence market ...

Top Producer Software, a leading real estate software provider, announced on Monday the release of its first-ever social media lead product, Social Connect.

Sage Software, the leading global supplier of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) solutions to medium and large organizations, has announced that its Sage CRM v ...

The cost of social media management software varies depending on several factors including number of users, number of social media channels, analytic features, automation features and more. Buffer ...

Overseeing marketing campaigns. Tracking social media interactions. Storing sales and marketing content. [Read more: 10 Must-Have CRM Features Small Businesses Should Use] Why do companies use CRMs?

An end to end CRM with social media integration should also have the provision of posting tweets directly from the software without undergoing the cumbersome process of separately logging in and ...

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

AUSTIN, Texas — Epicor Software Corp. has added a comprehensive suite of website, search engine optimization and online reputation management features, through Optimize Digital Marketing, to its ...