MONTRÉAL--(BUSINESS WIRE)--Sherweb, an award-winning cloud marketplace leader, announced today the launch of a new Self-Service Portal designed specifically to help Managed Service Providers ...

“A self-service portal that would give data consumers a one-stop-shop for discovering, exploring, access requests, and consuming is what is lacking in the industry.” Sattenapalli expects that ...

“As we started to implement [TeamDynamix] we’ve had good feedback from our help desk on what would be better for customers to submit through the portal or resolve through self-service.

To improve customers' experience, businesses must invest time and resources in creating a useful knowledge base and user-friendly self-service portal. Furthermore, incorporating AI-powered tools ...

Lion wanted to make the portal more user-focused and increase uptake of employee self-service, which - through a transformation - it has now done. “We saw a 350 percent uptake in employee self ...

COLUMBUS, Ohio (WKRC) - Food and cash assistance recipients will soon be required to have an OHID to access the online portal. According the official Ohio Benefits webpage, the Ohio Benefits Self ...

The overwhelming sentiment customers had towards self-service technology was distrust. Since its inception, self-service kiosks — an interactive touchscreen device that allows customers to ...