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Octopus Energy to pay £43 to thousands of customers - see if you're eligible The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide ...

Octopus said it voluntarily wrote off debt held by affected customers, and it has also updated its billing process following the investigation. The energy firm said it also charged prepay ...

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer.

Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator found more than 34,000 ...

Read our privacy notice. Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said.