LinkedIn lawsuit over use of customer data for AI models is dismissed By Jonathan Stempel January 31, 20257:51 AM PSTUpdated January 31, 2025 ...

Here's how technology companies should use AI tools to build a better customer experience that can help drive revenue and build deeper, more sustainable relationships with customers.

The post Buc-ee’s Customer Thought He Found A Great Hack That Would Earn Him $1 Off Every Gallon Of Gas He Purchased. – ‘I’m going to lose $16 on a car wash I’m not going to use ...

Marc McCrery — vice president for customer experience at USPS — said that, coming out of the COVID pandemic, the agency was receiving up to 100 million calls and 13 million service requests.

Seamless Single Sign-On via SAML 2.0: Enterprises can now authenticate users easily through popular IDPs, ensuring faster logins and a smooth experience for administrators.