PK Agarwal's new Samsung dryer is damaged during the delivery. But the company refuses to replace it. Find out why -- and how you can avoid a similar problem.

Samsung is apparently forcing independent repair shops to give up your personally identifying information — and report you for using aftermarket parts.

If you prize speed and an affordable price, then the Samsung DV7750 dryer won’t disappoint. But pass on this dryer if you want smart abilities along with dry clothes.

Samsung is trying to trademark a self-repair assistant app. The app’s description suggests that Samsung could soon let its customers fix their own smartwatches and earbuds apart from phones and ...

In our interactive repair or replace tool below, we leverage our survey data to help you determine the best course of action, using the dryer’s age, type, original cost, and potential repair cost.

Having one mode to toggle on before you send your phone for repair is a great feature addition by Samsung. In fact, the company has been rolling out many new handy updates for users in 2022.

Samsung’s FlexWash and FlexDry washer and dryer should make your life a little easier. CES 2017, which runs from Jan. 5 to Jan. 8, in Las Vegas, isn’t just a place to check out new TVs and ...

Alongside the higher price, though, Samsung will be introducing support for unlimited battery replacements for Care+ plans. Any “eligible” device reporting battery health below 79% can have ...

Samsung has unveiled a new washer-dryer combo that should help laundry day pass more quickly. Along with the main front-loading compartments for washing and drying, the FlexWash + FlexDry boasts ...