It’s hard to know where to start when writing a complaint letter. If our inbox is any indication, this difficulty manifests itself in free-form rants and confusion about what to say. It doesn ...

Don’t be fobbed off if you want a retailer to repair or replace a faulty product. Use our letter to ensure the retailer takes action. Draft a free complaint letter to send to the retailer. It only ...

Keep reading to know the essential elements of a business letter, how to format it and tips for writing effective business letters. We’ve also provided a free template that can make drafting ...

I feel that we have reached a deadlock situation and, therefore, I am left with no alternative but to take my complaint to the (name of) ombudsman. Please issue me with a letter of deadlock so that I ...