Last year, Salesforce mooted, and then introduced a pricing model based on a $2 charge per AI agent conversation. It later added a charging model based on the actions of AI agents.

Salesforce’s strategic AI push: Staying competitive in a fast-growing market Salesforce’s introduction of xGen-Sales and xLAM comes at a crucial time for the company, as it faces growing ...

Salesforce (NYSE: CRM) is the world’s #1 CRM company, having pioneered the software-as-a-service business model back in the late 90s and has carved out an estimated 21.7% market share in CRM ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence technology to perform quite a bit of its work, telling Bloomberg it is "doing 30% to 50%." ...