ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

We have been following the micro-change philosophy, where every six weeks we implement these AI features into our internal systems, products, platforms and then release it to our employees.' ...

Salesforce, Inc. CRM and Veeva Systems Inc. VEEV are two well-known names in the cloud customer relationship management (CRM) market. Both companies offer tools that help businesses manage ...

Nexstar will use Salesforce Media Cloud to manage its day-to-day sales activities and operations. This will provide its 1,600+ advertising sales personnel with near real-time visibility into ...

Salesforce's Agentforce 3 platform promises greater transparency when using AI agents to process customer inquiries independently, for example.

A Salesforce administrator at a developing e-commerce company lately oversaw the migration of data from their legacy CRM to a new Salesforce Sales Cloud implementation.

A Baltimore founder is relaunching his company’s platform to show Salesforce users where to ditch unnecessary licenses.

As businesses worldwide prioritize customer experience and data-driven operations, Salesforce has emerged as the leading CRM platform ...

Not every company is slowing down its rush to go all-in on AI – Salesforce certainly isn't. According to CEO Marc Benioff, up to 50% of work being done at the software giant is now performed by AI.

If you are wondering whether Salesforce (NYSE: CRM) can hit new highs this year, it can, at least according to what the analysts are saying. Their activity capped gains following the FQ1 release but ...

Here’s where to find the winners as artificial intelligence transitions from an emerging technology to an adolescent one.