Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over Your email has been sent Marc Benioff discusses AI on The Logan Bartlett Show. (Image source: The Logan Bartlett Show YouTube) ...

Salesforce has replaced thousands of workers with agentic AI CEO Marc Benioff said he “need[s] less heads” to clear a backlog Humans still bring valuable creativity, but AI adds efficiency Salesforce ...

Many AI pilots fail real-world operations and 95% of GenAI pilots don’t reach production, Salesforce claims CRMArena-Pro lets enterprises stress-test their AI agents with digital twins Two new ...

Salesforce is laying off 262 workers from its San Francisco headquarters, it revealed Tuesday — a cut that comes as CEO Marc Benioff talks up artificial intelligence as an “exciting” labor replacement ...

ChatGPT launched only three years ago. Since then, leaders including Marc Benioff and Jensen Huang have been adamant that cheaper alternatives to labor won’t cause mass unemployment. But in reality, ...

Quarterly revenue beat clouded by dour forecast Shares fall over 5% in extended trading Analysts highlight slower AI monetization Sept 3 (Reuters) - Salesforce (CRM.N), opens new tab forecast ...

Sept 4 (Reuters) - Salesforce (CRM.N), opens new tab shares dropped nearly 8% on Thursday, after the cloud software provider's soft third-quarter revenue forecast hinted at delayed returns from its AI ...

Salesforce used AI agents to cut support staff from 9,000 to 5,000 employees. AI agents enhance productivity by handling untapped sales leads, Marc Benioff said. AI's rise may alter management ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

Salesforce Inc. racked up a solid earnings and revenue beat as it delivered its second-quarter financial results today, showing that it’s making progress in its transition to an agentic artificial ...

CRM software giant Salesforce (NYSE:CRM) will be reporting earnings this Wednesday after market hours. Here’s what you need to know. Salesforce beat analysts’ revenue expectations by 0.8% last quarter ...