Salesforce introduces Agentforce for Retail, emphasizing scalable agentic AI to transform customer personalization and operational efficiency. ... Success demands a 360-degree customer view, ...

Whether patient data for healthcare, telemetry data for manufacturing, or shopper data for retail, Genie can ingest all data in real time and create personalized actions across the Customer 360. Learn ...

Powered by the Einstein 1 Platform, new commerce and marketing AI for retail tools help businesses enhance shopping experiences with shopper insights, digital storefronts, AI content creation, and ...

Salesforce introduced a series of AI-powered e-commerce tools at the National Retail Federation Expo on Sunday that leverage customer data and to provide analytics around consumer loyalty, return ...

It enables businesses to quickly action data across the Salesforce Customer 360 with AI, automation, and analytics across sales, service, marketing, and commerce applications. The collaboration ...

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council, retail executives estimate that 36% of their employees ...

Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform.. Nearly 80% of healthcare consumers cite difficulty navigating the ...

Mid-market growth: Rapid adoption of Salesforce Customer 360 in this segment. Data Cloud expansion: Businesses increasingly use it to unify data for AI-driven decisions.

Today at NRF 2024, Salesforce (NYSE: CRM), the #1 AI CRM, announced new data and AI-powered tools to transform every shopping experience. With generat ...

--Salesforce, the global leader in CRM, today announced that Genie Customer Data Cloud, the #1 CRM data cloud, is now powered by Tableau, helping businesses better understand and unlock customer ...