Salesforce CRM recently announced that it entered into an agreement with the audio company, Bose, to provide a complete product and software suite solution — Salesforce Customer 360. This will ...

Salesforce introduces Agentforce for Retail, emphasizing scalable agentic AI to transform customer personalization and operational efficiency. ... Success demands a 360-degree customer view, ...

Whether patient data for healthcare, telemetry data for manufacturing, or shopper data for retail, Genie can ingest all data in real time and create personalized actions across the Customer 360. Learn ...

Powered by the Einstein 1 Platform, new commerce and marketing AI for retail tools help businesses enhance shopping experiences with shopper insights, digital storefronts, AI content creation, and ...

Salesforce introduced a series of AI-powered e-commerce tools at the National Retail Federation Expo on Sunday that leverage customer data and to provide analytics around consumer loyalty, return ...

That’s all good stuff, but, in common with most of the retail sector, Shoe Carnival found itself with its physical stores shuttered during the pandemic. The challenge then was to replicate that unique ...

It enables businesses to quickly action data across the Salesforce Customer 360 with AI, automation, and analytics across sales, service, marketing, and commerce applications. The collaboration ...

Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first ...

Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform.. Nearly 80% of healthcare consumers cite difficulty navigating the ...

--Salesforce, the global leader in CRM, today announced that Genie Customer Data Cloud, the #1 CRM data cloud, is now powered by Tableau, helping businesses better understand and unlock customer ...

Today at NRF 2024, Salesforce (NYSE: CRM), the #1 AI CRM, announced new data and AI-powered tools to transform every shopping experience. With generat ...