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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Discover why Freshworks stands out in SaaS with cost-effective solutions, growth potential, and improving profitability. Click here to read my analysis.
Those are three incredibly bullish assumptions -- the company hasn't achieved 40% year-over-year growth in recent quarters ...
The most immediate value AI brings to marketing teams is its ability to synthesize information, analyze data, and surface actionable insights quickly and at scale. These capabilities address a set of ...
We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...
After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...
Wall Street estimates that AppLovin's earnings will increase by 55% annually through 2026. That makes the current valuation ...
Lessons from the kiss cam scandal, a perhaps deceptively bright economic picture, new taxes on office snacks, OpenAI adds ...
Salesforce, Inc. (NYSE:CRM) is one of the Trending AI Stocks in Focus This Week. On July 16, Citizens JMP analyst Patrick Walravens reiterated a “Market Outperform” rating on the stock with a $430.00 ...
When AI is introduced without a clear “why,” people default to “not my job.” TechRadar found that nearly half of employees don’t know how AI connects to their role, and only 12% of small and midsize ...
Joget Inc., a global innovator in open-source AI-powered no-code/low-code development platform, is proud to announce its ...
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