"The customer is always right" is one of those phrases that’s been repeated so often in American culture it’s practically gospel. But anyone who’s ever worked in hospitality knows the truth: the ...

The baby snake in the cocktail. Credit: Facebook Mrs Carletta said the incident, in which the snake also curled itself around the straw in her cocktail, had left her “scarred for life”.

A Chicago-area restaurant has been in the news for all of the wrong reasons as video of the owner chasing a customer down the street sparks an online debate ...

Restaurant charges customer $5 ‘b****ing fee’ for pointing out server brought the wrong drink. The customer says he paid for the fee because he found it funny. Amber Raiken. in New York.

The customer says he paid for the fee because he found it funny Restaurant charges customer $5 ‘b****ing fee’ for pointing out server brought the wrong drink Skip to main content ...

The restaurant industry employs a much higher proportion of single workers than the overall economy; 62% of restaurant and foodservice employees have never been married, versus 35% of employees in ...

Taco Bell, which has recently launched a new menu, came in as the second-worst for customer service, with 10.4 percent of its customer service reviews being negative. Taco Bell customer reviews ...

LOUISVILLE, Ky. (WDRB) -- A restaurant in Louisville's Hikes Point neighborhood could lose its liquor license after allegedly overserving a customer who hit and killed a pedestrian last fall.

Monica's. 303 2nd Street, Coralville. www.monicasonthestrip.com. A regular winner in the Family-Friendly category, Monica’s tops the list for 2016 as the area’s Best Overall Restaurant.