We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. This may include adverts from us and 3rd parties based on our understanding. You can ...

The move is part of the bank's reaction to a decline in customers using its branches and growth in those banking online and via mobile phone applications. Les Matheson, RBS's chief executive for ...

A statement from RBS said: “We would like to apologise to customers who experienced issues logging into their online and mobile banking accounts this morning, this issue has now been resolved.” ...

NatWest_Help" Another said: "Really helpful for @NatWest_Help online banking and app to go down on pay day AND Black Friday." Someone else added: "@RBS_Help @RBS The website is down, but your ...

On 31 August, online banking went down again, this time because of continuing problems with mobile payments. Then, on 8 September, RBS customers found themselves unable to use ATMs. Each time RBS ...

Hundreds of RBS and NatWest customers have been locked out of their accounts after their online banking system crashed. On social media customers are claiming that they are unable to access their ...

RBS has come under fire after a leaked document appeared to contradict claims by its senior management that staff do not have targets to push customers towards online banking. It comes as the bank ...

The bank's customers had been told the failure was affecting their online banking. A spokesman for RBS said analysts had been working to identify the problem. The bank said they had resolved the ...

While NatWest and RBS emphasise that alternative services ... reflects a shift in customer preferences towards online and ...

It offers a service online, via its app and at its branches to personal and business customers. Looking at business banking in particular, RBS offers three different types of business bank ...