Originally released on the dark web in 2024, the repackaged data includes names, dates of birth, phone numbers, email addresses, street addresses, and social security numbers.

Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, empathy and responsiveness at every level of a business. When ...

NBC News reporter Ryan Nobles noted that House Republicans once spent considerable time complaining that they were unable to read legislation from Democrats and the administration of former ...

JANESVILLE, Wis.--(BUSINESS WIRE)--Blain’s Farm & Fleet was recently recognized with multiple national awards for its leadership in customer loyalty and marketing innovation, highlighting the ...

L.A. Metro deploys over 300 transit ambassadors on the system to enhance safety and customer service. Across America, transit agencies are launching customer experience (CX) programs to improve ...

A Scotiabank visa cardholder was left on the hook for $20,000 in charges he didn’t make, even though an expert told CBC's Go Public there wasn’t evidence to blame the customer.

California Gov. Gavin Newsom proposed an asset test for Medi-Cal eligibility in response to budget shortfalls, saying it would cut costs by $791 million by 2029.

Donald Trump's national intelligence director is bumping into a similar problem faced by her predecessors -- how to get and keep his attention when it pertains to important matters.According to a ...