Key Points A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all steps of the process, allowing for a quick understanding of ...

This year, with the rise of generative AI, they are adding Celonis Copilot, a feature that sits beside the subway map and lets users ask questions about what they see. Company CEO and co-founder ...

Home Purchasing Purchasing & Strategic Sourcing Contracting Process Contract Process The guiding principle for contracts for the purchase of goods or services is that campus purchasers own the ...

The Purchasing team has developed a newly redesigned on-demand training course aimed at streamlining the learning process for Rowdy Exchange users. Now live on MyTraining, the updated Rowdy Exchange ...

The customer onboarding process should help newly acquired customers become familiar with all of the features and capabilities of your product. It’s a shame to lose a customer because they want ...

The Purchasing Department and the Historically Underutilized Business (HUB) Program operate as a unified office within Financial Affairs. Purchasing and HUB work closely with UTSA customers, other ...